Effective Date: October 12, 2011
Information We Collect and Retain
User Direct Information. Each time you provide or transmit information to our Q International, we may obtain and collect personal information about you, including, but not limited to, your name, email address, mailing address, social security number, credit card information, bank account information and telephone or cell phone number ("PII"). The majority of this information will come from your registration with us to become an authorized reseller of Q International products.
Survey Information. Q International may collect PII when you voluntarily complete a Q International survey, order form, or a registration page either online, by using the internet, or offline, by providing this information through the mail, in person or using a telephone. We use this information to improve our products and services and to ensure that we're providing accurate disclosures. We may also use your Personally Identifiable Information to provide you newsletters and other marketing information that coincide with your preferences. You may customize your marketing preferences, or let us know if you do not wish to receive any promotional materials, by adjusting your Subscriptions & Email options on the Site.
Third Party Information. Q International may collect PII from you when you provide information to a third party and Q International subsequently acquires or uses the information provided by the third party. Such information may include, but is not limited to, your name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, education and marital status, occupation, industry of employment, personal and online interests, and such other information you may have provided to the third party. When acquiring this information, Q International seeks assurances from the third party that you agreed to provide and have such information acquired by Q International. If you did not give express permission, or you would like to remove your permission, you may suppress all of your information by sending notification to us at email@example.com. You may change or delete your PII using your log in password.
Cookies, Web Beacons, and Other Info Collected Using Technology. Q International currently uses cookie and web beacon technology to associate certain Internet-related information about you with information about you in its database. Additionally, Q International may use other new and evolving sources of information in the future.
- Web Beacons. A web beacon is a programming code that can be used to display an image on a web page, but can also be used to transfer your unique user identification to a database and associate you with previously acquired information about an individual in a database. They are also known as "clear gifs", "one-pixel gifs", "web bugs", "Internet tags", or "pixel tags." This allows Q International to track certain websites you visit. Web beacons are used to track online behavioral habits for marketing purposes to determine products or services you may be interested in. In addition to using web beacons on web pages, Q International also uses web beacons in email messages sent to individuals listed in Q International’s database.
- IP Addresses. Q International automatically tracks certain information based upon your behavior on the site. We may use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on the site or not), which URL you next go to (whether this URL is on the site or not), your computer browser information, and your IP address. Your Internet Protocol ("IP") is a unique Internet "address" which is assigned to you by your Internet Service Provider ("ISP"). For local area network ("LAN"), dedicated server line (“DSL”), or cable modem users, an IP address may be permanently assigned to a particular computer. IP addresses are automatically logged by Web servers, collecting information about a user's traffic patterns. While the IP address does not identify an individual by name, it may, with the cooperation of the ISP, be used to locate and identify an individual using the Web. Your IP address can, however, reveal what geographic area you are connecting from, or which ISP you are using. Finally, other websites you visit have IP addresses, and we may collect the IP addresses of those websites and their pages.
- Data Analysis. Data Analysis technology may be employed from time to time.
How Information is Used and Shared
Disclosure of Information to Service Providers and Third Party Vendors. Q International will disclose your PII to third party service providers and vendors in order to effect or carry out any transaction that you have requested from us or as necessary to complete our contractual obligations with you. We contractually prohibit the sale or transfer of PII by such service providers and vendors. We may share PII with affiliated companies that are directly or indirectly controlled by, or under common control of Q International.
Disclosure of Web Technology Related PII: Q International uses and discloses information collected by Cookies and Web Technology to third party vendors to enhance your online experience by allowing Q International to save your preferences for your next visit. Cookies may also measure the general activity on the website, which allows Q International to determine which areas and features are most popular in order to make improvements to the Site. Web beacons, also known as "clear gifs", "one-pixel gifs", "web bugs", "Internet tags", or "pixel tags" are used by the Q International and third parties to monitor the activity on our Site or to make cookies more effective. We use log files to store the data that is collected through web beacons.
Complying with Legal Process. Q International will use or disclose your PII in response to subpoenas, court orders, warrants, or legal process, or to otherwise establish or exercise Q International’s legal rights or defend against legal claims or in the event of a breach in an agreement with Q International. Q International will use and disclose your PII if Q International believes that a user of the Site or Distributor will harm the property or rights of Q International, its owners, or Q International’s other customers. Finally, Q International will use or disclose PII if it believes it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Q International’s acceptable use policy.
Merger or Sale of Q International. If Q International sells, merge or otherwise reorganizes its business, Q International reserves the right to transfer and disclose PII to the purchaser or investors.
Choices Regarding PII Use and Sharing
As the only information we collect through our website is information we use to connect with Distributors and prospective customers, we do not provide an opt-out for information collected through our website. If you would like to be removed from our database, please contact us at firstname.lastname@example.org If you wish to review the PII related to you collected by Q International on this website, please provide the request in writing to email@example.com. Q International reserves the right to confirm the identity and association of the person requesting such information prior to disclosure.
We endeavor to safeguard and protect your information. We use redundant and robust servers to host internal data, which are also protected by high performance firewalls housed in one of the premium collocation services in California. Our web frontend and application systems are user and password protected to prevent access from unauthorized users. Access restriction rules and policies by IP address and domain are also implemented on our high performance firewalls. Our redundant monitoring systems notify the IT personnel in the event of downtime and potential threats via email and SMS messaging. Thus, when you submit information at the website, such information is protected both online and offline. The servers in which we store PII are kept in a secure physical environment. Q International has security measures in place to protect against the loss, misuse, and alteration of personal information under our control. In addition, the Q International currently uses Secure Socket Layer Software ("SSL") to protect data and to secure any transactions. SSL encrypts information, including credit card numbers, names and addresses as they are transmitted over the Internet. Please be advised that, although Q International takes reasonable technological precautions to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, Q International cannot and does not warrant that your information will be absolutely secure. Any transmission of data at or through our website is at your own risk. However, access to your information is strictly limited, and not accessible to the public.
Do Not Call Waiver
By registering at the website or for our services, you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR 310 et seq.), as amended from time to time and other telemarketing laws such as FCC rules. Notwithstanding that your telephone number may be listed on the Federal Trade Commission's Do-Not-Call List, we reserve the right to contact you via telemarketing in accordance with the Amended Telemarketing Sales Rule.
No Information Collected from Children.
Q International will never knowingly collect any PII about children under the age of 13. If Q International obtains actual knowledge that it has collected PII about a child under the age of 13, that information will be immediately deleted from its database. Because it does not collect such information, Q International has no such information to use or to disclose to third parties.
California User Consumer Rights.
California Civil Code Section 1798.83 permits California residents who have provided PII to Q International or third parties under a list management arrangement with Q International to request certain information regarding Q International’s disclosure of such information to third parties for their direct marketing purposes. Within thirty days of receiving such a request, we will provide a list of the categories of PII disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this section. If you have questions about this policy, please contact us at firstname.lastname@example.org.
Effective Date: October 12, 2011
Scope of this Policy
This policy applies to this website and regulates the processing of PII provided by you and Non-PII collected by us during your visit to our Website. It describes what type of information we collect; how we use that information and to whom we can provide that information. It also informs you of how to notify us to stop collecting and providing your information. We are located in the United States and by registering on our website; you agree to be governed by the laws of the United States.
We also do not control the data use practices of those persons or entities to whom we transfer your PII and Non-PII for the purposes of providing the product or service you have requested. We encourage you to review the privacy policies and opt-out choices of those third parties so you can understand how they collect, use and share your information.
Information We Collect and Retain
We collect the following general types of information about you when you register on our website:
Personally identifiable information [PII]: is information that can be used to identify you. We do not collect PII except when you choose to provide it to us. Some examples of PII that we might collect from you during our interactions with you include:
- First and Last Name
- Physical Address
- Email address
- Telephone number
- Any other information you provide to us though the course of communicating with us about the products and services provided on our Website.
Demographic information: is information that may or may not be unique to you in the sense that it refers to selected population characteristics. Such information may include, but is not limited to, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, education and marital status, occupation, industry of employment, personal and online interests.
Behavioral information: is information pertaining to how you use our website; the areas of our website that you visit; what ads or services you accessed; and information about your computer hardware and software including your IP address, geographic location, browser preference, operating system type, domain names, times that you access the internet and other website you have been referred to us through. This information is necessary to analyze the use of resources, troubleshooting problems, preventing fraud, and improving our services and products.
Third party information: is information that we may acquire from a third party which may include personal, demographic, behavioral and indirect information. We obtain this information so that we can personalize the advertising shown to you.
No Information Collected from Children: We never knowingly collect any Personal Information about children under the age of 13. If we obtain actual knowledge that we have collected Personally Identifiable Information about a child under the age of 13, that information will be immediately deleted from our database. Because we do not collect such information, we have no information regarding its use or disclose to third parties.
Removing Cookies: You have the ability to accept, decline or remove cookies at any time by modifying your browser settings. Please see http://cookiecentral.com. If you choose to decline cookies, however, that may hinder performance and negatively impact your experience on our website.
Web Beacons: We also use electronic images known as web beacons (sometimes called single-pixel gifs, clear gifs or action tags) that allow us to collect certain information about your visit to these Web pages (including the number of users who have visited those pages). This measures and improves the effectiveness of advertisements and delivery of services. Web beacons are not used to access your PII; they are a technique used to compile aggregated statistics about website usage. Web beacons collect only a limited set of information including a cookie number, time and date of page view and a description of the page on which the Web beacon resides. This information may be shared with one or more third parties so that they can understand the types of visitors to our website; how those visitors use our website; and the effectiveness of advertisements. We may also use web beacons in email messages sent to individuals listed in our database.
Disabling Web Beacons: Because web beacons are the same as any other content request, you cannot opt out or refuse them. However, they can be rendered ineffective by either opting out of cookies or changing the cookie setup in your browser.
IP Addresses: Your Internet Protocol ("IP") is a unique Internet "address" which is assigned to you by your Internet Service Provider ("ISP"). For local area network ("LAN"), DSL, or cable modem users, an IP address may be permanently assigned to a particular computer. IP addresses are automatically logged by web servers and collect information about a user's traffic patterns. While the IP address does not identify an individual by name, it may, with the cooperation of the ISP, be used to locate and identify an individual using the web. Your IP address can reveal what geographic area you are connecting from and which ISP you are using. We automatically track certain information based upon your actions on our website. We may use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from and which URL you next go to after visiting our website, your computer browser information in addition to your IP address.
How We Use the Information Collected
Providing Services: We use the information we gather on our Website for the purposes of providing the services or advertisement you have requested. This may include passing your information on to a third party with which we have a contract to provide such services. Although our contractual arrangement limits how such third party can use your information, we do not control the privacy practices of this third party. If you have any questions or wish to remove your information from the third party’s database, you will need to contact that party directly.
Improving our Website: We also use the information we gather on our Website to respond to any inquires you make; operate and improve our Website, improve and create a positive user experience on our website; and deliver the services you requested from our Website. Our services include the display of personalized products, content, and advertising relating to your experience and interests. The information we gather on our Website may be shared with other companies under common ownership with ours throughout the world or our Advertisers.
Disclosure of Information to Others
We disclose to third parties throughout the world your combined personal, demographic, behavioral or indirect information, as set forth below:
Service Delivery and Vendors: We share your information with third parties who help us in the delivery the services you have requested. We disclose your information to companies and individuals we employ to perform technical functions on our behalf. Examples include third parties who host our website, analyze our data, provide marketing assistance and provide customer service. These companies and individuals may not share that information with any other third party or use that data for any other purpose.
Third Party Products and Services: We may disclose such information to third parties to provide you with information about the opportunities, products or services of third parties. We use the data and data logs we have about you, including interests and preferences you have expressed, to determine whether you might be interested in the opportunities, products or services of a particular third party. This type of marketing may be in the form of email offers or mobile offers sent to by third parties or telemarketing calls from third parties.
Anonymous information: We may also share aggregated anonymous information about you and other persons using our website with third parties so that they can understand the kinds of visitors to our website and how those visitors use our website. This includes demographic information and behavioral information.
Legal Process: We disclose information if legally required to do so, or at our discretion pursuant to a request from a governmental entity, or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect our rights or property or our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.
Acquisition or Merger: We may disclose and transfer information to a third party who acquires any or all of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event we become the subject of an insolvency proceeding, whether voluntary or involuntary, we or our liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of such information in a transaction approved by the court. You will be notified of the sale of all or a substantial portion of our business to a third party by email or through a prominent notice posted on the Site.
Again, in each of these situations, the recipients of your data may potentially be located in any country in the world.
Third Party Use of Your Information
Third parties also collect and use information about you on our Site in the following way:
Advertiser cookies and web beacons: Advertising agencies, advertising networks, and other companies who place advertisements on our website and on the internet generally may use their own cookies, web beacons, and other technology to collect information about you. We do not control the collection techniques of such third parties and have no responsibility for the use of such technology to gather information about you.
Hyperlinks: Our website and email messages contain hypertext links to the websites of third parties. We are not responsible for the privacy practices or the content of such other websites. Such links are provided for your convenience and reference only. We do not operate or control any information, software, products or services available on such third party websites. The inclusion of a link to a website does not imply any endorsement of the services or the third parties website, its contents, or its sponsoring organization.
Use of Your Information for Email and Telemarketing
Email and Unsubscribe Policy: We may provide your PII or Non-PII to third parties for promotional offers by email. These offers may be for our services and products or those of third parties. We may maintain separate email lists for different purposes. If you wish to end your inclusion in a particular list, you need only to follow the instructions at the end of each email message to unsubscribe from the particular list. To unsubscribe from any of our email lists, please send us an email requesting the same to email@example.com.
Content of Email Messages: You may receive certain commercial email messages sent by third parties for products and services which may be of interest to you. In such case, the senders name will appear in the "From:" and the email will have a method at the bottom of the email to unsubscribe from that Advertiser, including us when we are the advertiser. We are not responsible for third party emails sent to you that do not contain advertising from us.
Opting Out of Email Marketing Material: If you no longer wish to receive our promotions, you may opt-out of receiving it by following the instructions included in each email you may receive from us or by emailing us at firstname.lastname@example.org.
Telemarketing: We or our Advertisers may use your PII to advertise, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones and cell phones even if you have your telephone number or cell phone number listed on a state or federal do not call registry. By registering and using our website, you agree that such registration and request constitutes a purchase, an inquiry and/or an application for purposes of the Amended Telemarketing Sales Rule, 16 CFR §310 et seq. (the "ATSR"). Notwithstanding that your telephone number may be listed on the Federal Trade Commission's Do-Not-Call List, you have authorized us to contact you via telemarketing in accordance with the ATSR. Moreover, by registering with, or requesting information from, a third-party advertiser at or through our website or other advertisement media made available by us (e.g., email marketing), you agree that such action shall constitute a purchase, an inquiry and/or an application with the respective third-party advertiser for purposes of the ATSR and you may be contacted via email, direct mail and/or telemarketing by such third-party advertiser in accordance with the ATSR.
Wireless Addresses: If the e-mail address you provide to us is a wireless e-mail address, you agree to receive messages at such address from us or third parties with whom we may share your wireless email address or wireless telephone number (unless and until you have elected not to receive such messages by following the instructions in the removal portion of this policy). You understand that your wireless carrier's standard rates apply to these messages. You represent that you are the owner or authorized user of the wireless device on which messages will be received, and that you are authorized to approve the applicable charges.
You acknowledge and agree that the SMS Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of the SMS Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service. We may also access the content of your account and wireless account with your carrier for the purpose of identifying and resolving technical problems and service-related complaints.
Removal of Wireless or SMS addresses: You may remove your information from our database. If you remove your information from our database it will no longer be used by us for secondary purposes, disclosed to third parties, or used by us or third parties to send promotional correspondence to you. You may remove your information by sending your request in writing via email to email@example.com or by sending "STOP", "END", "QUIT" to the SMS text message you have received.
We endeavor to safeguard and protect your information. When you submit information at the website, such information is protected both online and offline. The servers in which we store Personal Information are kept in a secure physical environment. We have security measures in place to protect against the loss, misuse, and alteration of personal information under our control. Currently, we use Secure Socket Layer Software ("SSL") to protect data and to secure any transactions. SSL encrypts information, including names and addresses as they are transmitted over the Internet. Please be advised that, although we take commercially reasonable technological precautions to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot and do not warrant that your information will be absolutely secure. Any transmission of data at or through this site is at your own risk. However, access to your information is strictly limited, and not accessible to the public.
Changes to Privacy Statement
We reserve the right to make material changes to the substance of this Privacy Statement. We will post those changes through a prominent notice on the web site so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.
Your California Rights
A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed.
If you have questions about this policy, please contact us at firstname.lastname@example.org.